Streamline Your Client Experience

Join Debra Scarpa from Home Designer Marketing and Katie McFarlan from Dakota Design Company for a conversation on streamlining your services, operations, and processes to improve your client experience so that you can raise your rates, avoid mistakes, and focus on what you love doing. We’ll discuss onboarding, proposal process tips, setting boundaries, ways to ask for feedback, and so much more.

Plus, for those who attend, Katie will be giving away her Client Experience Blueprint that walks you through the key pieces you should have in place at each phase of your process to make the most impact and identify gaps in your process and how to improve them.

Thursday, January 20, 2022
8:30AM Pacific



Katie McFarlan

I'm Katie McFarlan and my business Dakota Design Company business serves interior designers who want to deliver a luxury experience to their clients but are buried in business operations. We work with designers to build a strong client experience through streamlined processes, smooth backend operations, and clear expectations so they can run their business in a sustainable and professional way.

Debra Scarpa

Debra is an award winning designer and owner of Home Designer Marketing with over 30 years in the marketing industry. Home Designer Marketing helps home design professionals transform their businesses and brands to attract their dream clients, sell their projects for more, stay current online, and get their time back with automated systems.

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